Privacy Policy

Because people are rightly concerned about how web sites use information stored about them, we have decided to publicly state what information is collected by us and how we use it. If you have any questions about our privacy policy please do let us know.

Information we collect: Like most web sites, our servers automatically log general information about each visitor. This does not include e-mail addresses or other personally identifiable details about visitors. We also log aggregate information about what pages are visited, and technical information used to identify trends. This is not recorded in a way that allows it to be cross referenced to a particular visitor. Any other details collected are those specifically provided by the visitor, for instance by filling in questionnaire.

How we use this information: Information collected by our servers is used to help us maintain and improve the web site. Information is never shared with third parties (other than with law enforcement agencies in the course of an investigation). If you supply us with your postal address on-line (for instance, when ordering) you will only receive the information for which you provided us your address. Persons who supply us with their telephone numbers on-line will only receive telephone contact from us with regards to the reason they provided it. This information will not be used for telemarketing purposes.

With respect to cookies: We only use cookies to record session information, such as items that consumers add to their shopping cart. Visitors can also opt to have the site remember them between visits, in which case the cookie will remain between sessions Other personal information is not stored in cookies by us.

Commercial arrangements: Any information collected by us is only used by us. We do not sell or share information about our customers with third parties. We do not partner with or have special relationships with any ad server companies who collate information on our visitors.

Access to information: In accordance with the Data Protection Act, we can provide customers with access of any information that we maintain about them. Applications should be made in writing. Please note an administration fee will apply. Visitors can have this information corrected by writing to us at our address.

General notes: We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our site. If you feel that this site is not following its stated information policy, you may contact us either at our mailing address or by Email

Lynne and Martin Congreve

Lynne and Martin Congreve

1 Tophayes
Elm Grove Road

Contact details

E-mail address:
Please use the form above

01392 757850

Available 9:00am - 6:00pm